Shipping & Returns

Shipping & Returns Policy

Effective Date: 01/01/2025

Thank you for shopping with Joyoutfit.com. We aim to provide a seamless shopping experience, and this policy outlines our shipping and returns processes.

Shipping Policy

We strive to ensure that your orders are processed and delivered efficiently.

  1. Order Processing: Orders are processed within 3 business days (excluding weekends and holidays) after receiving your confirmation email.

  2. Shipping Time: Once processed, delivery takes approximately 7 business days, depending on your location.

  3. Shipping Costs: Shipping charges are calculated at checkout and are based on your order size, destination, and shipping method.

  4. Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package.

  5. Shipping Areas: We currently ship to locations within the United States only.

For any shipping inquiries, contact us at contact@joyoutfit.com or call 856-465-1689.

Returns Policy

We want you to love your purchase, but if you are not completely satisfied, we offer a 30-day return window under the following conditions:

  1. Eligibility for Returns:

    • Items must be returned within 30 days of delivery.

    • Items must be in their original condition, unwashed, unworn, and with tags attached.

    • Final sale items, gift cards, and certain accessories may not be eligible for returns. Please check the product description for details.

  2. Return Process:

    • Contact us at contact@joyoutfit.com or 856-465-1689 to initiate your return. Include your order number and the reason for the return.

    • We will provide you with return instructions, including the return address.

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  3. Refunds:

    • Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect the returned item.

    • Shipping costs are non-refundable unless the return is due to our error.

  4. Exchanges:

    • We currently do not process exchanges. If you wish to replace an item, please return the original and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@joyoutfit.com or call 856-465-1689. Provide your order number, photos of the item, and a brief description of the issue. We will arrange a replacement or refund promptly.

Contact Us

If you have any questions about our Shipping & Returns Policy, please reach out to us:

Email: contact@joyoutfit.com
Phone: 856-465-1689
Website: https://joyoutfit.com

Thank you for shopping with Joyoutfit.com. We appreciate your business and look forward to serving you!